Frequently Asked Questions

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What services does ENC Agency offer?

ENC Agency is a full-service creative agency specializing in:
Brand Strategy: Crafting the soul of your brand through in-depth research and positioning.
Brand Identity: Designing logos, color palettes, typography, and visual systems that resonate.
Web Design & Development: Creating responsive, user-friendly websites that convert.
Campaigns & Content Creation: Developing story-driven visuals and campaigns that connect and convert.
Marketing Strategy: Implementing digital strategies across social media, email, and beyond.

What is your approach to branding?

We believe branding is more than aesthetics; it's about creating a cohesive experience that reflects your values and connects with your audience. Our process involves deep collaboration, strategic thinking, and intentional design to build brands that are both beautiful and effective.

What is included in the 'ENC Brand Guide'?

Our brand guide encompasses an in depth exploration and execution of the following:

Brand Strategy: Mission, vision, values, and positioning.
Voice & Messaging: Tone, messaging pillars, and copy guidelines.
Visual Identity: Logo design, color palette, typography, and imagery guidelines.
Application: Examples of brand application across various platforms.

What makes ENC different from other agencies?

We're the "non-agency" agency—prioritizing depth over speed, collaboration over hierarchy, and intentionality over trends. Our small but mighty team is dedicated to crafting brands that not only look good but feel right and drive meaningful connections.

How much does your creative and design work cost?

We custom quote all of our packages and pricing dependent on the scope, hours and design brain needed to create the most epic goods for your brand. We do offer set retainer packages. If you are interested in learning more about these, please shoot us an email!

How do you determine project timelines?

Timelines vary based on project scope and complexity. For example, our signature brand guides typically take 4-6 weeks. Factors influencing timelines include client responsiveness, feedback cycles, and current workload.

What is your pricing structure?

We offer custom quotes tailored to each project's unique needs, considering scope, hours, and the creative expertise required. We also provide set retainer packages for ongoing support.

Do you offer à la carte services?

While we primarily focus on comprehensive project packages to ensure cohesion and effectiveness, we do offer custom standalone services based on request.

How collaborative is your process?

Highly collaborative. We view our clients as partners and involve them throughout the process, from initial discovery sessions to final deliverables, ensuring the end product truly reflects their vision and goals.

Do you provide ongoing support after project completion?

Yes, we offer retainer packages for clients seeking continued support in areas like content creation, marketing strategy, and brand management.

How do you manage project communication?

We use the project management tool, Basecamp (we love her) for task tracking and ongoing communication, ensuring transparency and efficiency throughout the project.

Do you handle SEO and analytics?

Yes, we incorporate basic SEO best practices into our web projects and can set up analytics tools to track performance. For more advanced SEO strategies, we can discuss additional services or collaborations.

What platforms do you use for web development?

We work with various platforms, including Webflow, Shopify, WordPress and Squarespace, selecting the best fit based on your specific needs and goals.

What industries do you specialize in?

While we're open to ALL industries, we have extensive experience in fashion, beauty, wellness, hospitality, F+B and lifestyle brands. Our focus is on working with clients who are passionate about their vision and ready to invest in intentional branding.

How do I get started?

Reach out to us via our contact form or email us at info@encagency.com. We'll schedule an initial consultation to discuss your needs, goals, and how we can best support your brand journey.